We
at CorpBanca New York understand that maintaining our customers’
trust and confidence is a top priority. To demonstrate
our commitment towards protecting the privacy of the
information that we collect about you and the measure
that we undertake to ensure that this information
is properly safeguarded, we at CorpBanca New York have prepared
this policy to manage and control personal information
of our customers, pursuant to the new privacy regulations
prevailing in the United States effective as of July
1, 2001. This policy refers to the restrictions to
disclose your personal information. The provisions
of this policy apply to our current clients as well
as former clients, unless we state otherwise.
OUR POLICY IS TO PROTECT THE
PERSONAL INFORMATION ABOUT YOU
We protect personal information that we collect about
you by maintaining physical, electronic and procedural
safeguards that meet or exceed applicable law. We
value your trust and handle information about you
with care. We limit access to customer information
only to those associates who need to know that information
to provide products and services to you or to maintain,
process or administer those products or services.
Our associates are bound by “Legal and Ethical
Standards” requiring confidential treatment
of customer information and are subject to disciplinary
action if they fail to follow these standards. We
do not sell or share our customer information with
any marketing firms or unauthorized third parties.
You also need to know that we carefully manage information
shared among the CorpBanca Family, which includes
the subsidiaries and affiliates within our Group,
to give you better service, more convenience, and
to offer benefits based on your overall business with
us.
WE COLLECT INFORMATION ABOUT YOU
THROUGH VARIOUS MEANS TO BETTER SERVE YOU
We collect and use various types of information to
service your accounts, save you time and money, and
to better understand your needs. We want to help you
learn more about our products and services that may
be of interest to you.
We have analyzed the manner and type of information
that we collect from customers and have categorized
it as follows:
-
Information you provide
to us on account applications, telephone
conversations and through other means,
such as a breakdown of your assets, income
and other debts.
-
Information about your
transactions and account experience with
us, such as account balances, payment
history, parties to transactions and information
about our communication with you, such
as a request for a copy of an account
statement, and our responses.
-
Information from a
consumer report, such as information regarding
your creditworthiness or credit history.
-
Information
from other outside sources regarding employment,
credit or other relationship with you
or verifying representations made by you,
such as your employment history, loan
or credit card balances.
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INFORMATION WE COLLECT ABOUT YOU
IS NOT SHARED WITH THIRD PARTIES
We may share all of the information we collect about
you with financial service companies within the CorpBanca Family to offer additional products and services
that may interest you and best meet your needs. We
believe this is convenient for you and may save you
both, time and money. We will not, under any circumstances,
share information about you with outside companies
or third parties unless it is subject to applicable
financial privacy laws or other laws or regulations,
or with the exception of firms providing services
to CorpBanca New York related to its banking business, such as technology
firms, accounting and auditing firms, and legal advisors,
among others.
MAKING SURE THE INFORMATION ABOUT
YOU IS ACCURATE
Keeping your account information accurate and up-to-date
is very important. We provide you with access to your
account information through various means such as
account statements, telephone banking and online banking.
If you ever find that your account information is
incomplete, inaccurate or not current, please call
or write to us at the telephone number or address
listed on your account statement, bank records, or
other documentation. We will promptly update or correct
any erroneous information. If you have questions,
or feel that we have not handled information about
you properly, you may always contact us through our
Customer Service Department and we will investigate
your inquiry or complaint.
WE WILL ADVISE YOU REGULARLY ABOUT
OUR PRIVACY POLICY
CorpBanca New York will provide notice of our privacy policy annually,
as long as you maintain an ongoing relationship with
us. This policy may change from time to time, but
you can always review our current policy on our Web
site at: www.CorpBancany.com, or contact our Customer
Service Center for a copy (please refer the Customer
Service Section for details), If you have any questions
about the confidentiality of your information, please
write to us at:
Privacy Administration
CorpBanca New York
845 Third Avenue, 5th Floor
New York, New York 10022, USA
personal@CorpBancany.com
corporate@CorpBancany.com
